Monday - Friday 8 a.m. - 3 p.m.


Due to COVID-19 and the City’s efforts to increase efficiency and to serve customers both online and in-person, City Hall will close to in-person customers at 3 p.m. until further notice.

  • Utility Billing will continue accepting cash payments through the Walk-Up Utility Billing Window Monday - Friday from 8 a.m. - 5 p.m.
  • City employees will remain on duty until 5:30 p.m. to serve customers online.


COVID-19 Community Information, Resources, and Small Business Grant Program

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Escondido Public Library Opening with Limited Services
The Escondido Public Library will reopen at 50% capacity for in-person services starting Monday, September 21. The new Library hours will be Monday – Saturday 10 a.m. – 6 p.m. Curbside service will still be available Tuesdays and Thursdays from 11 a.m. – 1 p.m. and Wednesdays from 2p.m. - 3 p.m.At this time, the Friends Book Shop, Literacy Learning Center and Pioneer Room remain closed. Limited services will include access to computers, printers and copiers, and WiFi. All in-person programs have been suspended, but many regular programs such as book clubs and story-times are being held online. Visit for a full schedule of virtual events.
Visit for more information.

SDG&E Pipeline Replacement Project
SDG&E is nearing completion of the Pipeline Safety Project along Midway Drive and Bear Valley Parkway. The SDG&E crews have installed nearly all of the 2.4 miles of new pipe along with advanced safety features, bringing the project to more than 90 percent completion.The next phase of the project involves work on the older existing line at a few locations in order to prepare for transferring operations to the new pipe.  As part of this preparation work, the natural gas will need to be removed from a section of pipe. This process can be noisy, and some residents may smell an odor of natural gas.
More information can be found here.

Go Paperless for a Chance to Win!
Register for paperless billing and/or enroll in AutoPay for your City of Escondido Utility Bill by December 15, 2020 for a chance to WIN an iPad mini or one of two $50 Amazon gift cards!
Go to for official rules.

COVID-19 Updates:
You can get up to date information about the City’s response to COVID-19 at:

For the latest test numbers, tier information, and phases of reopening visit the County of San Diego’s website at:

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