Contact Information

Billing Customer Service
Hours: Monday-Friday,
9:00 a.m. – 4:00 p.m.

Public Works Yard Administration
  • Report Water/Wastewater Concerns
    • Spills, Leaks and Odors
  • Report Storm Drain Concerns
  • Inquiries
  • Fire Sprinkler System Checks
Hours: Monday-Thursday,
    6:30 a.m. – 4:00 p.m.,
Friday, 6:30 a.m. – 3:00 p.m.

Utilities Administration
Hours: Monday-Thursday,
    8:00 a.m. – 4:30 p.m.,
Friday, 8:00 a.m. – 3:30 p.m.

City Hall
201 North Broadway
Escondido, CA 92025

The Utilities Department oversees the following Divisions and Sections:

Division and Section functions include the following;

  • Operation of water and wastewater treatment facilities, water and recycled water distribution systems, wastewater collection systems, and related infrastructure
  • Design and administration of the Utilities Capital Improvement Program
  • Industrial and Commercial Pretreatment Program
  • Storm Water and Water Conservation programs
  • Management and maintenance of two lake facilities and one open space preserve, supervision of downtown parks         


Sewer spills, storm water violations, and water waste, please use the Escondido Report It! App

or call the City's Public Works Yard at 760-839-4668


Executive Staff

Deputy City Manager
Christopher W McKinney

Interim Director of Utilities
Angela Morrow

Deputy Director of Utilities, Water
Reed Harlan

Deputy Director of Utilities, Wastewater
Kyle Morgan

Deputy Director of Utilities, Construction & Engineering

Contact Executive Staff

Your Comment Matters.

If you have received extra special ser­vice, this is a good way for you to tell us about it. If you have comments on problem areas, or suggestions for improvements, we want to hear about them. This will help us to improve our service to you.

Your Comment Matters


Are you interested in a water or wastewater career? Start here to see programs in the San Diego Area:

Certificate in Water Management & Leadership

Popular Links

Here are some links that you may find helpful

Water Treatment & Distribution

Wastewater Collection & Treatment

Lakes Recreation/Fishing Administration & Ranger Program

Environmental Programs Storm Water & Water Conservation

Utility Billing Start-Stop Service/Trash

Water Conservation

Plans, Reports & Notices

Permits & Applications