City of Escondido



City Hall, First Floor
201 North Broadway
Escondido, CA 92025

Billing Customer Service: 760-839-4682
Non Emergency Spills and Violations: 760-839-4668
Administration: 760-839-4657
Administration Fax: 760-432-9512
Hours: Monday-Friday, 8:00 a.m.-5:00 p.m.

The Utilities Department oversees the Water, Wastewater, Lakes and Environmental Programs Divisions which includes;

  • Operation of water and wastewater treatment facilities; water and recycled water distribution systems; sewer collection systems; and related infrastructure
  • Industrial and commercial pretreatment program
  • Storm Water and Water Conservation programs
  • Management and maintenance of two lake facilities and one open space preserve


Other Related Links: 

Utility Billing Information

Water/Sewer/TrashBilling: 760-839-4682
Pay by Phone: 855-608-2480
Utility Bill Online Payments

For Information regarding Utility Billing, Including starting or stopping water, wastewater, and trash/recycling services, see the Finance Departments Utility Billing page or call the billing number listed above.

To Report

Sewer spills, storm water violations, and water waste, please use the Escondido Report It! App or call the City's Public Works Yard at 760-839-4668


Executive Staff

Director of Utilities
Christopher W McKinney

Contact Executive Staff

Your Comment Matters.

If you have received extra special serĀ­vice, this is a good way for you to tell us about it. If you have comments on problem areas, or suggestions for improvements, we want to hear about them. This will help us to improve our service to you.

Your Comment Matters


Are you interested in a water or wastewater career? Start here to see programs in the San Diego Area:

Leadership Program