Pay by Phone: 855-608-2480
Utility Bill Online Payments
For Information regarding Utility Billing, Including starting or stopping water, wastewater, and trash/recycling services, see the Finance Departments Utility Billing page or call the billing number listed above.
Sewer spills, storm water violations, and water waste, please use the Escondido Report It! App or call the City's Public Works Yard at 760-839-4668
FOR EMERGENCIES, CALL 911!
City Hall, First Floor
201 North Broadway
Escondido, CA 92025
Billing Customer Service: 760-839-4682
Non Emergency Spills and Violations: 760-839-4668
Administration Fax: 760-432-9512
Hours: Monday-Friday, 8:00 a.m.-5:00 p.m.
The Utilities Department oversees the Water, Wastewater, Lakes and Environmental Programs Divisions which includes;
Director of Utilities
Christopher W McKinney
Contact Executive Staff
If you have received extra special service, this is a good way for you to tell us about it. If you have comments on problem areas, or suggestions for improvements, we want to hear about them. This will help us to improve our service to you.
Are you interested in a water or wastewater career? Start here to see programs in the San Diego Area:
Certificate in Water Management & Leadership