If you need to restore services that have been interrupted or your services have been scheduled to be interrupted for non-payment, you will need to make your payment in person. 

We are located at City Hall, 201 N. Broadway, Escondido.

How to Pay Your Utility Bills

Text Message
Receive text notifications about your bill and have the option to pay via text message with stored payment. Sign up in the Payment Portal or when you make an online payment.
Call (855) 608-2480 to make a payment or check your balance 24/7
City of Escondido - Utility Billing, PO BOX 460009, Escondido, CA 92046-0009
In Person
201 North Broadway, Escondido, CA 92025.  City Hall Hours: Monday–Friday, 9:00 a.m. – 4:00 p.m.

Online Payment Portal
The City of Escondido has contracted with Invoice Cloud for acceptance of utility bill payments: https://www.invoicecloud.com/escondidoca.  This provides our customers with improved security and convenient payment and billing options:
  • View and pay your bill online with a credit/debit card or e-check
  • Securely store payment information for later use
  • Save time and avoid late payments with AutoPay
  • Go paperless to receive bills via email after registering your account
  • Get an email notification when your bill is ready, just before the due date and when a scheduled payment is pending