Stop Service Form

CITY HALL BUSINESS HOURS ARE:
MONDAY THROUGH FRIDAY FROM 8:00 AM TO 5:00 PM.

(ALL FIELDS REQUIRED)

Name on Account: is required.

(NOTE: Must be person requesting the stop.)

Utility Billing Account Number: is required.
Email is required.Must be a valid email address.
Address of property you'd like service stopped: is required.
Date you'd like service to stop (Monday-Friday only): is required.

Address where you'd like to receive your closing bill. (NOTE: Please be sure to pay your closing bill on time. These accounts are sent to the collection agency two days after due date.)

Street Number: is required.
City: is required.
State: is required.
Zip Code: is required.
Phone number where you can be contacted within the next 2 business days: is required.

Please note that we are only able to stop service Monday through Friday and we need a 3-day notice if using this method to request. If you need it turned off before 3 days, then please call us at 760-839-4682. Thank you.

One of our friendly customer service representatives will contact you within 2 business days of receipt of this notice to confirm receipt and processing of request. If you do not receive a call within 2 business days, please call us at 760-839-4682 to follow up.