A smart city uses information and communication technologies to enhance quality of services, reduce costs and resource consumption and engage more effectively and actively with its community members. The City of Escondido is proud to reside in the Greater San Diego Metropolitan Area. San Diego was recently the only U.S. city to be featured in National Geographic’s acclaimed documentary series “World’s Smart Cities”. Below are some of the technology and communications tools the City of Escondido uses to provide excellent customer service while improving efficiency, reducing costs and staying connected with its residents, businesses and all members of the community.

Smart City Tools Departments that Use Them
City Contacts (Including online graffiti and code enforcement complaint forms)  All Departments
"Latest News from the City Manager's Office" weekly updates  All Departments
Council Meetings streamed live on the Web and archived
City Council
Social Media
City Manager's Office
Community Services
Police Department
Fire Department
E-Newsletters Economic Development
Neighborhood Services
Online Budget and Related Financial Information
Finance Department
City Fee Inventory  Finance Department
Capital Improvement Project Status Report  Finance Department
Online Security Alarm Registration  Finance Department
Police Department
Utility Billing online payments and auto payments by phone   Finance Department
Utilities Department
Bidders List Online Self-Service Page  Finance Department/Purchasing Division
Online Job Application Process via NeoGov   Human Resources
New Hire Employee Benefits E-Guide  Human Resources
Downtown wifi Information Systems
AXON body cameras with EVIDENCE.com backend software Police Department
Computer Assisted Dispatch (CAD) system Police Department
Corona Solutions law enforcement software tool used to improve operational efficiency using "time analysis”, resulting in optimal patrol deployment Police Department
VirTra judgmental use of force training simulator with full weapons simulator training capability. Police Department
CaseNumber.com online automated crime reporting system Police Department
netRMS web based records management system Police Department
Portable fingerprint identification system Police Department
Automatic Vehicle Locator (AVL) tracks all public safety vehicles Police Department
Fire Department
Report It Smart Phone App  Public Works
CityWorks public asset management software system Utilities Department
When in Drought, Report Waste Smartphone app Utilities Department, in partnership with the
San Diego County Water Authority

To learn more about Smart City initiatives in the region, visit: http://cleantechsandiego.org/smart-cities-home/