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The health and safety of our community remains our top priority. The City of Escondido is actively taking measures to keep our community safe and to slow the spread of COVID-19. We are committed to following the Governor’s and the County Public Health Officer’s orders in a combined effort to keep our population healthy and safe while providing essential services to our residents.

General Updates

  • The County of San Diego Public Health Orders can be found here.
  • Information about safely reopening California can be found here.
  • A Declaration of Local Emergency has been signed by Escondido City Manager Jeffrey Epp. As a result, the City is now able to enact emergency powers, as well as potentially gain access to federal and state relief funds. This declaration was ratified by the Escondido City Council on Wednesday, March 18, 2020.
Additional Information
 
  • Utility Billing: Given the importance of personal hygiene in preventing the spread of the COVID-19, billing related service shutoffs were suspended in March 2020. California’s statewide shut off moratorium has expired and the City's standard collection process will resume beginning February 2023. This will reinstate late fees, past due letters, door hangers, and shut-offs as necessary. If you’re experiencing a financial hardship, please email ubcustomerservice@escondido.org and we will get back with you as soon as possible to make arrangements.
  • If you need assistance paying down any remaining water debt, you may be eligible for the Low-Income Household Water Assistance Program (LIHWAP), which is being administered through the California Department of Community Services and Development (CSD). For more information on LIHWAP and to learn more about the eligibility requirements, visit their website at: www.csd.ca.gov/waterbill.
Helpful Resources
General COVID-19 Information
County of San Diego Housing Assistance
Education Resources
Utilities & Services
Food Distribution