Your Utility Billing account PIN is a 10-character sequence consisting of five characters, a dash, and five more characters:
Example PIN: AB123-CD456
Because the payment process exposes some personal information for verification purposes, we have implemented this layer of security to help ensure that your personal information is kept private.
You can find your account's PIN on your City of Escondido Utility bill, at the top of the summary section, immediately after your account number.
If you are not able to find your account PIN, please call Utility Billing at 760/839-4682. After account verification, they will be able to send out the account PIN to your email address.