WEB DESIGN TECHNICIAN
(An Unclassified, At-Will Position)

Class specifications are intended to present a descriptive list of the range of duties performed by employees in the class. Specifications are not intended to reflect all duties performed within the job.

SUMMARY DESCRIPTION

Under general supervision, performs a variety of technical duties in the maintenance of the City’s Internet/Intranet websites; creates websites from assessment through publishing; utilizes a variety of equipment including networked printers, scanners and digital camera; maintains documentation on the websites; prepares and disseminates informational material to staff and the public via the Internet/Intranet; and responds to a variety of questions, inquiries and requests from citizens and staff.

REPRESENTATIVE DUTIES

The following duties are typical for this classification. Incumbents may not perform all of the listed duties and/or may be required to perform additional or different duties form those set forth below to address business needs and changing business practices.

  • Performs a variety of technical duties in the maintenance of the City’s Internet/Intranet websites; creates web content and/or adapts existing content to web-friendly format for publication on the City’s website; applies web programming and design concepts, web site layout principles, and effective presentation skills to ensure excellent user experience, usability and functionality.
  • Updates and maintains a variety of documents on the website for various departments including
    agendas, minutes, job announcements, press releases, and recreation and sports center information.
  • Performs complex web design tasks; designs animations, logos, banners and other graphical elements; creates digital photography and/or works with digital photos to include editing and touch-up.
  • Works closely with other departments regarding website design; ensures website meets the objectives of content, goals and functionality for the departments.
  • Responds to a variety of email questions, inquiries, and requests; routes questions to appropriate staff; follows up with citizens as necessary.
  • Installs and test new software and/or upgraded versions of software applications relating to website or internet development technologies.
  • Operates a variety of equipment in the design and maintenance of the City’s websites including networked printers, scanners and digital cameras.
  • Troubleshoots and solves operating problems related to the website as necessary.
  • Performs related duties as required.

QUALIFICATIONS

The following generally describes the knowledge and ability required to enter the job and/or be learned within a short period of time in order to successfully perform the assigned duties.

Knowledge of:

  • Principles and practices of computer science and information technology.
  • Web programming and design concepts.
  • Website development software including Adobe PageMill.
  • Programming languages including HTML and other standard and/or evolving languages.
  • Web browser software, on-line services, world wide web, and file transfer protocols.
  • Website layout and presentation principles and practices.
  • Adobe PhotoShop, Adobe ImageReady, and Adobe Acrobat.
  • Computers and supporting word processing and spreadsheet applications.
  • Oral and written communication skills.

Ability to:

  • Create and maintain municipal websites.
  • Build websites using Adobe Pagemill, HTML, PDFs, frames, tables and forms.
  • Design animations, logos, banners, and other graphical elements.
  • Answer questions from the public and staff.
  • Create and manage project plans.
  • Collect and verify website content update information through interviews, observations and research.
  • Prioritize work to meet schedules and time lines.
  • Maintain current knowledge of Internet technologies.
  • Operate office equipment including computers and supporting word processings, spreadsheet, and database applications.
  • Demonstrate an awareness and appreciation of the cultural diversity of the community.
  • Communicate clearly and concisely, both orally and in writing.
  • Establish and maintain effective working relationships with those contacted in the course of work.

Education and Experience Guidelines - Any combination of education and experience that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be:

Education/Training: Equivalent to the completion of the twelfth grade supplemented by college level course work in web design.

Experience: Two years of increasingly responsible experience in developing and designing web sites.

PHYSICAL DEMANDS AND WORKING ENVIRONMENT

The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.

Environment: Standard office setting. Exposure to temperature swings from cool, controlled environment in computer room to non-air-conditioned office space during summer months; mechanical hazards of moving equipment parts; electrical hazards of electronic equipment; explosive hazards of batteries and power supplies; possible radiation hazards from CRTs, printers and copy machines; dust of excessive paper products; potentially toxic substances of cleaning chemicals. Work is performed indoors in office environment. Work schedule is an 80 hour biweekly period, with unscheduled breaks. Overtime or flexible hours may be required infrequently due to emergencies or for system maintenance. Work environment is informal, team-oriented, having both routine and variable tasks, with variable pace and pressure.

Physical: Primary functions require sufficient physical ability to work in an office setting and operate office equipment. CONTINUOUS sitting, downward flexion of neck, side-to-side turning of neck; pinch grasp, finger pressure, and fine-finger dexterity to hold and/or manipulate writing utensils and operate computer keyboards. Approximately 70-80 percent of time involves computer keyboard operation. FREQUENT pushing/pulling, twisting at waist. OCCASIONAL walking, bending and stooping, reaching at and above shoulder level, upward flexion of neck; lifting objects weighing up to 10 lbs. from below waist to above shoulder level and transporting distances up to one city block. INFREQUENT standing, squatting, crawling, climbing, kneeling; lifting objects weighing 11-25 lbs. from below waist to shoulder level and transporting distances up to 50 feet; lifting objects weighing 26-50 lbs. from below waist to waist level and transporting distances up to 10 feet, with or without assistance; moderate wrist torque to operate knobs and dials; power grasp to hold equipment.

Vision: See in the normal visual range with or without correction; vision sufficient to read computer screens and printed documents and to operate equipment.

Hearing: Hear in the normal audio range with or without correction.

Date: November 2001
Johnson & Associates