SENIOR HUMAN RESOURCES ANALYST

Class specifications are intended to present a descriptive list of the range of duties performed by employees in the class. Specifications are not intended to reflect all duties performed within the job.

SUMMARY DESCRIPTION

Under general direction, performs a variety of complex and difficult professional advanced journey level administrative, technical and analytical duties in support of the City’s human resource functions including recruitment, selection, classification, wage and salary administration, workers’ compensation, employer-employee relations, labor negotiations, training, and related management staff functions; implements program goals and objectives; oversees and supervises assigned staff; and performs a variety of professional tasks in support of assigned area of responsibility.

REPRESENTATIVE DUTIES

The following duties are typical for this classification. Incumbents may not perform all of the listed duties and/or may be required to perform additional or different duties from those set forth below to address business needs and changing business practices.

• Participates in the development of goals and objectives as well as policies and procedures; makes recommendations for changes and improvements to existing standards, policies, and procedures; participates in the implementation of approved policies and procedures; monitors work activities to ensure compliance with established policies and procedures.
• Monitors program performance; recommends and implements modifications to systems and procedures as necessary.
• Maintains records and prepares reports concerning new or ongoing programs and program effectiveness.
• Oversees and participates in the coordination and implementation of recruitment and selection activities including announcement development, application screening and evaluation, examination selection and development, testing, and candidate certification.
• Conducts and implements complex classification, reclassification, and organizational studies; evaluates and determines appropriate classifications and structures; prepares written reports and recommendations; develops new and revises existing classification specifications.
• Oversees and participates in conducting complex wage, salary and benefit studies and surveys for the purpose of compensation administration and bargaining unit negotiations; compiles data and prepares written reports including recommendations for action.
• Assumes primary responsibility for the overall management of the workers’ compensation program via a Third Party Administrator; reviews initial Workers’ Compensation claims and determines type of claim to be established; oversees the Third Party Administrator’s claims handling, polices, and procedures; serves as primary liaison with injured workers, City departments, Third Party Administrator, attorneys, medical providers, and investigators in the management of injured worker claims; works closely with insured employees and department managers regarding return to work issues.
• Oversees and provides assistance with employee relations issues; consults with managers and employees regarding the interpretation of personnel practices, policies, and procedures including related laws and regulations; provides information and assistance to departmental personnel regarding employee evaluations, disciplinary actions and other employee relations issues.
• Assists in complex employer-employee labor negotiations with various bargaining units; conducts a variety of surveys to gather and compile information for negotiation purposes; compile data and prepare various charts and graphs; works with finance to calculate negotiated costs.
• Oversees and assists in conducting intra/interdepartmental training programs and activities; coordinates implementation of training programs with department heads.
• Conducts research, analyzes data, and prepares written and statistical reports and recommendations for a variety of more complex human resource issues and topics; makes oral presentations as required; updates and revises written directives, rules, and regulations and various handbooks as appropriate.
• Serves as a member and a department liaison to various intra/interdepartmental committees as assigned; prepares and presents staff reports and other necessary correspondence.
• Conducts new employee orientation and exit interviews; ensures proper applicant notification. As assigned, serves as functional lead for the human resources management system.
• Directs, coordinates and reviews the work plan for assigned staff; assigns work activities, projects, and programs; reviews and evaluates work products, methods and procedures.
• Participates in the preparation and administration of the Human Resources department’s budget; submits budget recommendations; monitors expenditures.
• Attends and participates in professional group meetings; stays abreast of new trends and innovations in the field of human resources administration.
• Performs related duties as required.

QUALIFICATIONS

The following generally describes the knowledge and ability required to enter the job and/or be learned within a short period of time in order to successfully perform the assigned duties.

Knowledge of:

• Operations, services, and activities of a comprehensive human resources program.
• Advanced principles, practices, and procedures of human resources administration in the areas of employment, compensation and classification, workers’ compensation, employee development, training, and benefits administration.
• Resources to sustain current understanding of modern trends and legal issues in the field of human resource management.
• Principles of managing complex employment and employee relations issues.
• Advanced methods and techniques of research and analysis of personnel administrative and statistical data.
• Principles of city government organization, functions, and management.
• Labor relations, negotiation processes and employment law.
• Workers’ Compensation and related contract principles and theories.
• Workers’ Compensation claims adjusting, investigation, and administrative techniques necessary to manage claims from reporting of injury to settlement.
• Advanced techniques of business letter writing and report preparation.
• Principles and procedures of record keeping.
• Principles and practices of supervision.
• Principles and practices of municipal budget preparation and administration.
• Principles and practices of customer service.
• Office procedures, methods, and equipment including computers and applicable software applications.
• Pertinent federal, state, and local laws, codes, and regulations.

Ability to:

• Perform complex professional personnel work with minimum supervision.
• Make independent decisions.
• Collect, compile, and analyze complex information and data.
• Understand and analyze complex statistical information.
• Make complete and accurate analyses, reports, and recommendations in a variety of personnel areas.
• Work tactfully with and win confidence and cooperation of other departmental personnel, the public, and outside agencies and organizations.
• Understand and assess needs and strengths of others.
• Understand, interpret, and apply general and specific administrative and departmental policies and procedures as well as applicable federal, state, and local policies, laws, and regulations.
• Prepare clear, concise, oral and written reports both narrative and statistical.
• Formulate and conduct presentations to employees, supervisors, and department managers.
• Plan and organize work to meet changing priorities and deadlines.
• Operate office equipment including computers and supporting software applications.
• Participate in the preparation and administration of assigned budget.
• Supervise, train, and evaluate staff.
• Respond tactfully, clearly, concisely, and appropriately to inquiries from the public, City staff, or other agencies on sensitive issues in area of responsibility.
• Communicate and interact in situations requiring tact, instruction, persuasion, and counseling including conferences, group discussion, individual interviews, and negotiations.
• Demonstrate an awareness and appreciation of the cultural diversity of the community.
• Communicate clearly and concisely, both orally and in writing.
• Establish and maintain effective working relationships with those contacted in the course of work.

Education and Experience Guidelines - Any combination of education and experience that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be:

Education/Training: A Bachelor’s degree from an accredited college or university with major course work in human resources, public administration, business administration, or a related field.

Experience: Five years of increasingly responsible human resource analysis and/or program administration experience including three years of experience at a level comparable to a Human Resources Analyst II with the City. A Master’s Degree in a related field may be substituted for one year of required experience. Experience in a unionized environment and/or public sector experience is highly desirable.

PHYSICAL DEMANDS AND WORKING ENVIRONMENT

The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.

Environment: Standard office setting. CONTINUOUS working indoors, dust from paperwork. Work schedule is 9/80 with alternating Fridays off in a biweekly period. Work environment is both formal and informal, team oriented, having variable tasks, pace, and pressure. Work is performed indoors in office and in meeting rooms.

Physical: Primary functions require sufficient physical ability to work in an office setting and operate office equipment. CONTINUOUS sitting and upward and downward flexion of neck; fine finger dexterity; light to moderate finger pressure to manipulate keyboard, equipment controls, and office equipment; pinch grasp to manipulate writing utensils. FREQUENT side-to-side turning of neck, walking, standing, bending, stooping, pushing/pulling, and twisting at waist; moderate wrist torque to twist equipment knobs and dials; lifting objects weighing up to 20 lbs. from below waist to above shoulders and transporting distances up to 50 yards. OCCASIONAL squatting, kneeling, and reaching above and at shoulder height; moderate grasp to manipulate reference books and manuals; lifting objects weighing 20-35 lbs. from below waist to above shoulders and transporting distances up to 50 feet.

Vision: See in the normal visual range with or without correction; vision sufficient to read computer screens and printed documents and to operate equipment.

Hearing: Hear in the normal audio range with or without correction.

Date: April 2003
Johnson & Associates