Class specifications are intended to present a descriptive list of the range of duties performed by employees in the class. Specifications are not intended to reflect all duties performed within the job.
Under direction, participates in planning, coordinating, implementing, promoting, and supervising assigned recreational programs within a specific area of programming;
The following duties are typical for this classification. Incumbents may not perform all of the listed duties and/or may be required to perform additional or different duties from those set forth below to address business needs and changing business practices.
- Participates in planning, coordinating, implementing, promoting, and supervising assigned recreational programs;
- Participates in the identification, planning, development, and implementation of new and/or modified programs that would promote and enhance the mission, goals, and objectives of the City’s Community Services Department;
- May direct, assign, and monitor the work of assigned staff members; provides clear, concise, and consistent direction; maintains a positive and productive work environment; as assigned, evaluates work performance according to City standards and recommends and implements appropriate corrective actions as necessary.
- Initiates, designs, produces, and distributes a variety of promotional, marketing, outreach, and informational materials, communications, and presentations for assigned programs, services, resources, events, and activities; may participate in the preparation of assigned budget and deciding on best methods for advertising; as assigned, creates press releases and serves as press contact for assigned programs.
- Serves as initial contact person for general inquiries and requests for information related to assigned program area(s); provides requested data, answers questions, and refers inquiries to the appropriate resource within or outside the City or department; participates in the investigation and resolution of complaints related to assigned program areas, activities, and contracts.
- May direct, monitor, and evaluate the work of assigned consultants and/or contractors according to City’s standards and pertinent agreements/contracts; assists in the development of appropriate contract language; provides clear, concise, and consistent direction; acts as a resource and City’s representative to consultant, contractor, and/or grantee regarding administrative and operational policies, procedures, and guidelines; advises appropriate parties of any problems in a timely manner.
- Maintains and updates various databases and filing and record keeping systems for assigned program area(s); participates in researching and collecting data and information for inclusion into database and record keeping systems; conducts surveys; produces reports from database; distributes requested information to appropriate parties in a timely manner.
- As assigned, assumes responsibility for the a program’s education function; develops education curriculum;
- Performs related duties as required.
The following generally describes the knowledge and ability required to enter the job and/or be learned within a short period of time in order to successfully perform the assigned duties.
- Principles and practices of recreation and leisure activities.
- Operational characteristics, services, and activities of assigned program.
- Standard organizational and management practices as applied to the analysis and evaluation of programs, policies, and operational needs.
- Principles of lead supervision and training.
- Basic safety and first-aid practices.
- Terminology used in area of assignment.
- Modern office procedures, methods, and equipment including computers and various software packages.
- Methods and techniques of effective technical, administrative, and financial record keeping, report preparation, and presentation.
- Principles of business letter writing.
- Methods and techniques used in customer service and public relations.
- English usage, spelling, grammar, and punctuation.
- Participate in planning, organizing, directing, coordinating, and evaluating assigned programs, projects, events, or technical area.
- Perform responsible and difficult programmatic and administrative duties involving the use of independent judgment and personal initiative.
- Participate in the development and administration of program goals, objectives and procedures.
- Understand the organization and operation of the City, assigned program, and of outside agencies as necessary to assume assigned responsibilities.
- Understand, interpret, and apply administrative and departmental policies and procedures as well as pertinent federal, state, and local laws, codes, and regulations.
- Principles, practices, and trends used in public information and education programs.
- Identify and respond to community and organizational issues, concerns, and needs.
- Research, analyze, and formulate recommendations, work plans, and activities regarding planning, technical, and administrative issues.
- Organize and prioritize timelines and project schedules in an effective and timely manner.
- Analyze problems, identify alternative solutions, project consequences of proposed actions and implement recommendations in support of goals.
- Establish and maintain various data collection, record keeping, tracking, filing, and reporting systems.
- Prepare clear and concise technical and administrative reports.
- Plan, schedule, and review the work and performance of subordinates in a manner conducive to proficient performance and high morale may be required for some positions.
- Operate and use modern office equipment including a computer and various software packages.
- Work under steady pressure with frequent interruptions and a high degree of public contact by phone or in person.
- Exercise good judgment and maintain confidentiality in maintaining critical and sensitive information, records, and reports.
- Demonstrate an awareness and appreciation of the cultural diversity of the community.
- Communicate clearly and concisely, both orally and in writing.
- Establish and maintain effective working relationships with those contacted in the course of work.
Education and Experience Guidelines - Any combination of education and experience that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be:
Education/Training: Graduation from high school or equivalent. Completion of two years of college-level courses in recreation, leisure services, physical education. College courses may be substituted with related work experience on a year-for-year basis.
Experience: Two years of experience performing general administrative and program coordination work in similar types of programs or technical area to which assigned.
License or Certificate - Must possess a valid Class C California driver’s license or be able to arrange transportation to off-site locations and field activities. Must be willing to work varying hours, including evenings, weekends and/or holidays assigned
PHYSICAL DEMANDS AND WORKING ENVIRONMENT
The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.
Environment: Office setting; some positions may also operate in a field setting. Exposure to dust from paperwork and environment, temperature swings from air conditioning to outdoors, electrical hazards of wiring. Overtime may be required to attend night and weekend meetings. Work environment is both formal and informal, both team- and autonomy-oriented, having variable tasks, pace, and pressure. May require the ability to deal effectively with diverse cross-sections of the public, and to deal with occasional threats, hazards or unstable situations.
Physical: Primary functions require sufficient physical ability to work in an office and field setting and operate office equipment. FREQUENT walking, standing, sitting, reaching above and at shoulder level, pushing/pulling, twisting at waist, upward and downward flexion of neck, side-to-side turning of neck; lifting objects weighing up to 10 lbs. from below waist to above shoulder level and transporting distances up to one city block; fine finger dexterity and grasp to manipulate writing materials, papers and office equipment; light to moderate finger pressure to operate computer terminal, typewriter and calculator. OCCASIONAL bending and stooping, squatting, crawling, climbing, kneeling; pushing/pulling; grasp, twist and torque to manipulate miscellaneous equipment. INFREQUENT lifting objects weighing up to 30 lbs. from below waist to chest level and transporting distances up to 30 feet.
Vision: See in the normal visual range with or without correction; vision sufficient to read computer screens and printed documents and to operate equipment.
Hearing: Hear in the normal audio range with or without correction.