LAKES AND OPEN SPACE SUPERVISOR
Class specifications are intended to present a descriptive list of the range of duties performed by employees in the class. Specifications are not intended to reflect all duties performed within the job.
Under general direction, supervises, assigns, reviews, and participates in the work of crews engaged in Lakes and Open Space Unit activities and operations within the Utilities Division of the Public Works Department including maintenance and repair of all grounds facilities, interpretation, rental, and concession operations; supervises and participates in emergency medical responses, enforcement duties, and other related parks, lakes, and open space emergencies; ensures work quality and adherence to established policies and procedures; and performs the more technical and complex tasks relative to assigned area of responsibility.
The following duties are typical for this classification. Incumbents may not perform all of the listed duties and/or may be required to perform additional or different duties from those set forth below to address business needs and changing business practices.
- Plans, prioritizes, assigns, supervises, reviews, and participates in the work of staff and volunteers engaged in Lakes and Open Space Unit activities and operations; assists in planning, implementing, and administering a variety of recreational programs at Dixon Lake, Lake Wohlford, City parks, and open spaces, including picnicking, hiking, camping, fishing, boating, nature trails and programs.
- Establishes schedules and methods for providing lakes and open space services; identifies resource needs; reviews needs with appropriate management staff; allocates resources accordingly.
- Participates in the development of goals and objectives as well as policies and procedures; makes recommendations for changes and improvements to existing standards, policies, and procedures; participates in the implementation of approved policies and procedures; monitors work activities to ensure compliance with established policies and procedures.
- Participates in the selection of assigned staff; provides or coordinates staff training; works with employees to correct deficiencies; implements discipline procedures.
- Participates in the preparation and administration of the assigned program budget; submits budget recommendations; monitors expenditures.
- Maintains records concerning operations and programs; prepares reports on operations and activities; assists in drafting grant applications as necessary.
- Performs the more technical and complex tasks of the work unit including coordinating and participating in the development and presentation of informational programs to campers, patrons of lakes facilities, and community groups.
- Supervises and participates in dam and reservoir security patrols; identifies potential hazards and directs remedial action.
- Supervises and participates in emergency medical responses and remote extractions; assists in coordinating responses with the City Fire Department or other agencies as necessary.
- Assists in preparing reports, diagrams, and evidence for court presentations; assists in presenting or defending cases by producing court exhibits.
- Collects and accounts for revenue from permit sales, State license sales, food sales, bait and tackle sales, entry fees, and gasoline sales.
- Supervises and participates in booking camping, picnic, disabled persons cabin, and facility use reservations.
- Assists in coordinating and overseeing various maintenance and construction projects and contracts; defines scope of work; obtains and reviews quotes; assists in preparing annual maintenance and other professional service agreements and contracts; ensures work is in compliance with specifications.
- Assists in coordinating annual special events for assigned area; promotes events through displays, exhibits, and signs.
- Conducts regular inspections of park, open space, and reservoir facilities; identifies problem areas and potential hazards and directs remedial action.
- Supervises and participates in the enforcement of applicable rules, regulations, and laws at lakes and other City facilities.
- Plans, prioritizes, assigns, supervises, reviews, and participates in the work of staff responsible for the maintenance, repair, and inspection of assigned public facilities and systems including minor electrical systems, boats, buildings, docks, piers, parks, picnic areas, campgrounds, automatic irrigation systems, tree trimming, mowing, fertilization, restrooms, roads, trails, parking areas, and playgrounds.
- Assists in administering contracts including concessionaire contracts; monitors activities and ensures contractual obligations are met.
- Assists in overseeing safety programs for assigned sections and work groups; assists with action planning for safety programs; responds to workers’ compensation issues.
- Coordinates assigned activities with those of other units, divisions, and outside agencies and organizations; assists in resolving sensitive and controversial issues.
- Responds to public inquiries in a courteous manner; provides information within the area of assignment; resolves complaints in an efficient and timely manner.
- Attends and participates in professional group meetings; maintains awareness of new trends and developments in the field of lakes and public open space operations and maintenance; incorporates new developments as appropriate into programs.
- Performs related duties as required.
The following generally describes the knowledge and ability required to enter the job and/or be learned within a short period of time in order to successfully perform the assigned duties.
- Operations, services, and activities of a public parks, lakes, and public open spaces program.
- Principles, practices, and methods of public park administration.
- Basic principles, practices, and methods of retail and rental business administration.
- Principles of supervision, training, and performance evaluation.
- Basic principles and practices of municipal budget preparation and administration.
- Principles and procedures of contract administration.
- Pertinent federal, state, and local laws, codes, and regulations relating to parks, reservoirs, and recreation facilities including enforcement policies and practices.
- Current methods, terminology, equipment, tools, and materials utilized in the operation and maintenance of City lakes and public open space areas.
- Types and level of construction, maintenance and repair activities generally performed in a lakes and public open spaces program.
- Operational characteristics of tools and equipment used in parks and recreation facilities maintenance and operation.
- Principles and practices of the protection of water quality, cultural sites, and historical structures.
- Principles and practices of fresh water fishing and boating and water safety.
- Principles, practices, and methodology of developing and preparing natural science and historical interpretive programs and exhibits.
- Mathematical principles.
- Principles and practices of record keeping and report preparation.
- Occupational hazards and standard safety precautions.
- Customer service principles and practices.
- Methods and techniques of public relations.
- Office procedures, methods, and equipment including computers and applicable software applications such as word processing, spreadsheets, and databases.
- Coordinate and direct public parks, lakes, and public open spaces programs.
- Supervise, organize, and review the work of assigned staff involved in public parks, lakes, and public open spaces programs.
- Select, train, and evaluate staff.
- Recommend and implement goals, objectives, policies and procedures for providing public parks, lakes, and public open spaces operations and activities.
- Understand the organization and operation of the City and of outside agencies as necessary to assume assigned responsibilities.
- Understand, interpret, and apply general and specific administrative and departmental policies and procedures as well as applicable federal, state, and local policies, laws, and regulations.
- Issue and/or review park citations, infractions, and misdemeanor citations.
- Oversee, respond, assess, treat, and extract accident victims from City lakes, parks, and open space areas.
- Ensure adherence to safe work practices and procedures.
- Compile data, maintain records and files, and participate in the preparation of clear and concise reports.
- Oversee and participate in the provision of a high level of customer service to internal and external customers.
- Respond to requests and inquiries from the general public; tactfully and courteously represent the Public Works Department during public contacts.
- Read and interpret maps, plans, sketches, schematics, diagrams, and blueprints.
- Operate office equipment including computers and supporting word processing, spreadsheet, and database applications.
- Participate in the preparation and administration of assigned budgets.
- Plan and organize work to meet changing priorities and deadlines.
- Effectively represent the City to outside individuals and agencies to accomplish the goals and objectives of the unit.
- Work cooperatively with other departments, City officials, and outside agencies.
- Respond tactfully, clearly, concisely, and appropriately to inquiries from the public, City staff, or other agencies on sensitive issues in area of responsibility.
- Demonstrate an awareness and appreciation of the cultural diversity of the community.
- Communicate clearly and concisely, both orally and in writing.
- Establish and maintain effective working relationships with those contacted in the course of work.
Education and Experience Guidelines - Any combination of education and experience that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be:
Education/Training: Two years of college with major course work in parks administration, landscape architecture, conservation, forestry, horticulture, or related field.
Experience: Four years of responsible experience in parks, lakes, or open space maintenance and operations including one year of lead supervisory responsibility.
License or Certificate - Completion of PC 832 course. Possession of certification as a First Responder. Possession of an appropriate, valid driver’s license.
PHYSICAL DEMANDS AND WORKING ENVIRONMENT
The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.
Environment: Office and field setting with travel from site to site. Exposure to noise, dust, fumes, noxious odors, gases, and all types of weather and temperature conditions; work and/or walk on various types of surfaces including slippery or uneven surfaces and rough terrain. Work schedule is a 9/80; subject to 24-hour emergency callbacks and standby and requires working varying hours, overtime, weekends and holidays. Work environment is both formal and informal, team oriented, having variable tasks, pace, and pressure.
Physical: Primary functions require sufficient physical ability to work in an office and field setting and operate assigned equipment. FREQUENT walking, standing, sitting, downward flexion of neck, side-to-side turning of neck, lifting below and at waist level of objects weighing up to 25 lbs. and transporting for distances up to 300 feet; OCCASIONAL bending and stooping, squatting, reaching above and at shoulder height, kneeling, balancing above ground, pushing/pulling, twisting at waist, upward flexion of neck; lifting of objects weighing 26-75 lbs. from below waist to above shoulder level either with or without assistance and transporting for distances up to 25 feet; lifting of objects weighing over 75 lbs. with assistance and transporting for distances less than 10 feet; manual dexterity to operate computer keyboard, grasp writing materials; strength to grasp hand and power tools; INFREQUENT crawling, climbing; lifting of objects weighing 26 lbs. to over 100 lbs. from below waist to chest level either with or without assistance and transporting for distances less than 10 feet.
Vision: See in the normal visual range with or without correction; vision sufficient to read computer screens and printed documents and to operate equipment.
Hearing: Hear in the normal audio range with or without correction.
Johnson & Associates