FLEET SERVICE ADVISOR
Class specifications are intended to present a descriptive list of the range of duties performed by employees in the class. Specifications are not intended to reflect all duties performed within the job.
Under general supervision, coordinates, directs, and assigns the maintenance and repair of gasoline and diesel-powered light and heavy equipment and vehicles; controls inventory; procures parts, equipment and supplies; and performs related duties as assigned.
The following duties are typical for this classification. Incumbents may not perform all of the listed duties and/or may be required to perform additional or different duties from those set forth below to address business needs and changing business practices.
- Plans, coordinates, and assigns the repair and maintenance of gasoline and diesel-powered light and heavy equipment and vehicles.
- Coordinates equipment maintenance and repair activities with other divisions and City departments.
- Coordinates the scheduling and completion of maintenance and repair work by determining operational priorities and resolving work load problems.
- Coordinates the scheduling and completion of State and Federal mandated inspections; maintains records of inspections.
- Monitors fuel levels and orders fuel as needed.
- Plans and schedules division activities.
- Prepares, estimates and monitors maintenance and operating costs.
- Assists in making changes to increase effectiveness in meeting the objectives of the fleet services division.
- Develops and implements programs relative to the preventive maintenance and repair of equipment and vehicles.
- Establishes and maintains a variety of records regarding vehicle and equipment service.
- Generates reports from computer data.
- Authorizes the purchase of parts, equipment and supplies.
- Coordinates the procurement of various parts, equipment and supplies.
- Evaluates fleet services needs and makes required decisions to remedy the situation.
- Assists in selection of staff.
- Provides vacation and temporary relief as needed.
- Performs related duties as required.
The following generally describes the knowledge and ability required to enter the job and/or be learned within a short period of time in order to successfully perform the assigned duties.
- Computerized vehicle maintenance control records, fuel control systems and software.
- Principles and practices of effective supervision and scheduling work assignments.
- Computer software and equipment used to effectively complete work tasks and assignments.
- Principles of customer service.
- Basic mathematical principles.
- Principles and practices of record keeping.
- Occupational hazards and standard safety practices.
- Plan, layout and assign work to skilled mechanics.
- Plan direct and coordinate equipment maintenance and repair.
- Maintain records and complete a variety of reports.
- Make decisions regarding operational and personnel functions.
- Operate programs with allocated amounts.
- Respond to emergency and problem situations in an effective manner.
- Understand, explain and apply policies and procedures.
- Provide and ensure adherence to safe working practices, procedures and regulations.
- Assist in estimating labor and material costs.
- Work under steady pressure with frequent interruptions.
- Learn and apply new information or new skills.
- Follow oral and written instructions.
- Work in a team environment.
- Work varied shifts as required.
- Understand and carry out oral and written directions.
- Communicate effectively with City staff, a variety of personnel and outside agencies.
- Communicate clearly and concisely, both orally and in writing.
- Establish and maintain effective working relationships with those contacted in the course of work.
- Demonstrate awareness and appreciation of the cultural diversity of the community.
Education and Experience Guidelines - Any combination of education and experience that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be:
Education/Training: Graduation from the 12th grade or equivalent.
Experience: One year of customer service experience in an automotive parts store or automotive and equipment repair shop.
License or Certificate - Incumbents must possess a valid Class “C” California driver’s license at the time of application.
PHYSICAL DEMANDS AND WORKING ENVIRONMENT
The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.
Environment: Primarily indoor work inside fleet repair shop; occasional outdoor work to repair and test drive vehicles; occasional exposure to heat and humidity around exhaust, cooling systems and welding; continuous exposure to exhaust, moving mechanical parts and chemicals such as gasoline, coolant, battery acid, etc.; frequent exposure to vibration from tools, equipment and vehicles; position may occasionally require work at heights above the ground; occasional exposure to electrical shock and hazardous materials such as explosives.
Physical: Incumbents in this class must be in good physical condition and able to exert physical strength for prolonged periods of time. Due to the physical nature of this position, the majority of tasks performed by incumbents involve a combination of two or more simultaneous physical operations requiring but not limited to the following:
CONTINUOUS: standing, walking, stooping, reaching, handling, fingering; lifting, carrying, pushing and pulling of equipment and tools weighing up to 10 lbs.
FREQUENT: kneeling, crouching; lifting, carrying, pushing and pulling of equipment and tools weighing up to 25 lbs.
OCCASIONAL: sitting, climbing, balancing; lifting equipment and tools weighing up to 100 lbs. with assistance; carrying equipment and tools weighing up to 75 lbs.; pushing and pulling equipment and tools over 100 lbs. with assistance.
Vision: See in the normal visual range with or without correction; vision sufficient to see work orders, service requests, equipment dials and gauges; inspect and operate vehicles and equipment; perform fine detailed and color coded work.
Hearing: Hear in the normal audio range with or without correction; ability to monitor sounds of equipment and vehicles for diagnosis; hear back-up alarms on tucks and other equipment; to hear telephone, radio transmissions and calls for assistance from others.
Speaking: Communicate in English with coworkers.
Date: July 2007
New Classification - MH/Department