EMERGENCY SERVICES COORDINATOR
(This is a non-safety, unclassified and grant funded position)
Class specifications are intended to present a descriptive list of the range of duties performed by employees in the class. Specifications are not intended to reflect all duties performed within the job.
Under general supervision, the Emergency Services Coordinator plans, analyzes and develops the City’s emergency plans, response operations, relief, recovery, mitigation and preparedness programs; develops training and exercises for City employees in preparation of a disaster response; directs and coordinates the City’s Emergency Management Administrative Team (EEMAT) in areas of disaster preparedness; represents the City at meetings with State, County and regional representatives; performs related work as required.
The following duties are typical for this classification. Incumbents may not perform all of the listed duties and/or may be required to perform additional or different duties from those set forth below to address business needs and changing business practices.
- Coordinates and maintains a comprehensive emergency disaster preparedness plan for the City of
Escondido including response and recovery phases for a wide range of emergencies and disasters.
- Acts as liaison and partners with key federal, state, and local organizations, as well as schools, hospitals and the military to protect and support the City.
- Creates a Citizen Emergency Response Team (CERT) to involve the community in training exercises and emergency relief efforts.
- Collects data and monitors natural disasters, hazardous spills, nuclear, biological, and chemical attacks, acts of terrorism, and other similar situations.
- Works with the Fire Departments Public Education Specialist and the City’s Public Information Officer to disseminate information and educational materials pertaining to disaster preparedness prior to and in the event of a natural disaster or crisis situation.
- Plans, designs and executes citywide disaster preparedness and anti-terrorism training and simulation exercises.
- Provides current and ongoing disaster preparedness information and training to City employees, schools and community organizations.
- Ensures the readiness of the City’s Emergency Operations Center and associated personnel.
- Performs damage assessment and recovery efforts including submittal of appropriate documents for reimbursement from State or other agencies.
- Conducts an analysis of potential hazards in the community and develops corresponding action plans.
- Assists with securing grant funding for emergency preparedness programs and equipment.
- Performs related duties as required.
The following generally describes the knowledge and ability required to enter the job and/or be learned within a short period of time in order to successfully perform the assigned duties.
- Principles of and practices of emergency management program planning, development, activities, and techniques in areas such as flood protection, fire fighting, evacuation and relocation, shelter management, disaster communications, radiological and nuclear defense and hazardous materials incidents.
- Interrelationships, responsibilities, goals and functions of local, state and federal government in planning, conducting and implementing emergency services.
- Geographic and demographic characteristics of Southern California.
- Logistics and operations planning techniques to coordinate and evaluate methods of service delivery of emergency personnel and materials.
- Management Information Systems (MIS) and computer applications.
- Training techniques for development of emergency service personnel.
- Techniques of analysis and assessment of the types and extent of damages caused by various types of disasters.
- Principles and practices of organization, administration, budget and human resources management.
- Research methods and techniques and methods of report presentation.
- Record keeping methods and procedures.
- Pertinent federal, state, and local laws, codes, and regulations.
- English usage, spelling, grammar and punctuation.
- Principles and practices of customer service.
- Develop and implement emergency services plan, policies and procedures.
- Coordinate and monitor emergency personnel activities, training, equipment and supplies.
- Prepare and edit comprehensive reports, correspondence and plans involving detail, statistical and other data, or instructions.
- Read, interpret and follow regulations and directives.
- Identify emergency and safety exposures.
- Analyze and recommend loss mitigation, prevention and control strategies, policies and programs Interpret state and federal rules, regulations and directives governing disaster and emergency services.
- Assess the customer’s immediate needs and ensure customer’s receipt of needed services through personal service or referral.
- Exercise appropriate judgment in answering questions and releasing information; analyzing and projecting consequences of decisions and/or recommendations.
- Operate modern office equipment and computers including various software applications.
- Interpret and apply federal, state and local policies, laws and regulations.
- Demonstrate an awareness and appreciation of the cultural diversity of the community.
- Communicate clearly and concisely, both orally and in writing.
- Work cooperatively with other departments, City officials, and outside agencies.
- Establish and maintain effective working relationships with individuals, groups, public agencies, and others contacted in the course of work.
Education and Experience Guidelines
Any combination of education and experience that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be:
Education/Experience: A Bachelor’s degree from an accredited college or university with major course work in business administration, public administration or other related field and one year of experience in the research, analysis, planning, and development of an emergency plan or training program for large scale disasters or civil defense operations; or
A Certificate in Emergency Management (CEM), or its equivalent, issued by the International Association of Emergency Managers (IAEM) or a comparable recognized management association, and one year of experience in the research, analysis, planning, and development of an emergency plan or training program for large scale disasters or civil defense operations.
Licenses and Certificates - Possession of an appropriate, valid California driver’s license. A Certificate in Emergency Management (CEM), or its equivalent, issued by the International Association of Emergency Managers (IAEM) or a comparable recognized management association is highly desirable.
PHYSICAL DEMANDS AND WORKING ENVIRONMENT
The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.
Environment: Standard office setting with some travel to various locations to attend meetings or respond to emergency scenes, disasters, or critical incidents; occasional exposure to noise, dust, grease, smoke, fumes, airborne particles, noxious odors, gases, and all types of weather and temperature conditions; occasionally works near moving mechanical parts, in areas of limited and restricted entry and exit, and in high precarious places; extensive public contact; the noise level in the work environment is usually moderate; however, the noise level may be very loud when responding to emergency calls and when working at a fire or other emergency incident; wear appropriate personal protective equipment including goggles, face protector, turn-outs, safety shoes and self-contained breathing apparatus; may be required to work extended hours including evenings and weekends and may be required to travel outside City boundaries to attend meetings. Work schedule is 9/80 with alternating Fridays off in a biweekly period. Work environment is both formal and informal, team oriented, having variable tasks, pace, and pressure. Work is usually performed indoors in office and in meeting rooms.
Physical: Primary functions require sufficient physical ability to work in an office setting and operate office equipment and to respond to emergency alarms. CONTINUOUS sitting and upward and downward flexion of neck; fine finger dexterity; light to moderate finger pressure to manipulate keyboard, equipment controls, and office equipment; pinch grasp to manipulate writing utensils. FREQUENT side-to-side turning of neck, walking, standing, bending, stooping, pushing/pulling, and twisting at waist; moderate wrist torque to twist equipment knobs and dials; lifting objects weighing up to 20 lbs. from below waist to above shoulders and transporting distances up to 50 yards. OCCASIONAL squatting, kneeling, and reaching above and at shoulder height; moderate grasp to manipulate reference books and manuals; lifting objects weighing 20-35 lbs. from below waist to above shoulders and transporting distances up to 50 feet; operate a vehicle to travel to various locations; operate fire suppression and medical response, equipment, apparatus, and tools; verbally communicate to exchange information.
Vision: See in the normal visual range with or without correction; vision sufficient to read computer screens and printed documents and to operate equipment.
Hearing: Hear in the normal audio range with or without correction.
Date: March 2005
New Classification- MH/Department