DEPUTY DIRECTOR OF PUBLIC WORKS/MAINTENANCE OPERATIONS

Class specifications are intended to present a descriptive list of the range of duties performed by employees in the class. Specifications are not intended to reflect all duties performed within the job.

SUMMARY DESCRIPTION

Under administrative direction, assists in directing, managing, supervising, and coordinating the activities and operations of the Maintenance Division within the Public Works Department by managing multiple sections, work groups, and/or service areas including building maintenance, fleet services, and public works (streets and parks) maintenance functions and program areas; coordinates assigned activities with other sections, divisions, departments, and outside agencies; and provides highly responsible and complex administrative support to the Assistant Director of Public Works/Maintenance and Operations.

REPRESENTATIVE DUTIES

The following duties are typical for this classification. Incumbents may not perform all of the listed duties and/or may be required to perform additional or different duties from those set forth below to address business needs and changing business practices.

• Assists in the management of the Public Works Department’s Maintenance Division; assumes responsibility for managing multiple sections, work groups, and/or service areas of the Maintenance Division including building maintenance, fleet services, and public works (streets and parks) maintenance functions and program areas to ensure a high level of maintenance of the City’s infrastructure.
• Participates in the development and implementation of goals, objectives, policies, and priorities for assigned service areas, programs, and operations; recommends and administers policies and procedures.
• Monitors and evaluates the efficiency and effectiveness of service delivery methods and procedures; recommends, within division and departmental policy, appropriate service and staffing levels.
• Plans, directs, coordinates, and reviews the work plan for assigned staff; assigns work activities, projects, and programs; reviews and evaluates work products, methods, and procedures; meets with staff to identify and resolve problems.
• Oversees and administers the daily operations of the building maintenance, fleet services, and public works maintenance sections in compliance with guidelines, requirements, and regulations; oversees the submittal of required reports.
• Selects, trains, motivates, and evaluates assigned personnel; provides or coordinates staff training; works with employees to correct deficiencies; implements discipline and termination procedures.
• Participates in the development and administration of the Maintenance Division’s annual budget; participates in the forecast of funds needed for staffing, equipment, materials, and supplies; monitors and approves expenditures; implements adjustments.
• Oversees safety programs for assigned sections and work groups; assists with action planning for safety programs; responds to workers’ compensation issues.
• Provides responsible staff assistance to the Assistant Director of Public Works/Maintenance and Operations; conducts a variety of organizational studies, investigations, and operational studies; recommends modifications to assigned public works maintenance and operations programs, policies, and procedures as appropriate.
• Serves as the liaison for assigned sections, work groups, and service areas of the Maintenance Division to other sections, divisions, departments, and outside agencies; negotiates and resolves sensitive and controversial issues.
• Serves as staff on a variety of boards, commissions, and committees; prepares and presents staff reports and other necessary correspondence.
• Attends and participates in professional group meetings; stays abreast of new trends and innovations in the field of public works maintenance including in the areas of building, fleet, streets, and parks maintenance.
• Oversees and participates in providing customer service to internal and external customers; responds to and resolves difficult and sensitive citizen inquiries and complaints.
• Performs related duties as required.

QUALIFICATIONS

The following generally describes the knowledge and ability required to enter the job and/or be learned within a short period of time in order to successfully perform the assigned duties.

Knowledge of:

• Operational characteristics, services, and activities of assigned public works maintenance operations and program areas including building maintenance, fleet services, and public works (streets and parks) maintenance functions and program areas.
• Principles and practices of program development and administration.
• Principles and practices of municipal budget preparation and administration.
• Principles of supervision, training, and performance evaluation.
• Pertinent federal, state, and local laws, codes, and regulations.
• Principles and practices of project management, administration, and coordination.
• Modern methods, tools, equipment, materials, and work practices utilized in public works maintenance operations and service areas including building maintenance, fleet services, and streets and parks maintenance.
• Types and level of maintenance and repair activities generally performed in a public works maintenance operations and program areas, including building maintenance, fleet services, and streets and parks maintenance.
• Functions and operations of an equipment repair shop.
• Geography and public works systems of the City.
• Principles of business letter writing and report preparation.
• Occupational hazards and standard safety precautions.
• Office procedures, methods, and equipment including computers and applicable software applications such as word processing, spreadsheets, and databases.

Ability to:

• Oversee and participate in the management of multiple sections, work groups, and/or service areas within a comprehensive public works maintenance division.
• Oversee, direct, and coordinate the work of lower level staff.
• Select, supervise, train, and evaluate staff.
• Participate in the development and administration of goals, objectives, and procedures for assigned areas of responsibility.
• Research, analyze, and evaluate new service delivery methods and techniques.
• Prepare and administer program budgets.
• Prepare clear and concise administrative and financial reports.
• Analyze problems, identify alternative solutions, project consequences of proposed actions and implement recommendations in support of goals.
• Oversee and participate in the completion of data, maintenance of records and files, and the preparation of clear and concise administrative and financial reports.
• Interpret and apply federal, state, and local policies, laws, and regulations.
• Understand the organization, operation, and services of the City and of outside agencies as necessary to assume assigned responsibilities.
• Ensure adherence to established safety rules, regulations and guidelines.
• Oversee and participate in the provision of a high level of customer service to internal and external customers.
• Respond to requests and inquiries from the general public; tactfully and courteously represent the Public Works Department during public contacts.
• Operate office equipment including computers and supporting word processing, spreadsheet, and database applications.
• Demonstrate an awareness and appreciation of the cultural diversity of the community.
• Communicate clearly and concisely, both orally and in writing.
• Establish and maintain effective working relationships with those contacted in the course of work.

Education and Experience Guidelines - Any combination of education and experience that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be:

Education/Training: A Bachelor’s degree from an accredited college or university with major course work in business or public administration, or closely related field.

Experience: Seven years of increasingly responsible public works maintenance and operation experience including three years of administrative and supervisory responsibility.

License or Certificate - Possession of an appropriate, valid driver’s license.

PHYSICAL DEMANDS AND WORKING ENVIRONMENT

The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.

Environment: Standard office setting with some travel from site to site. Some exposure to noise, dust, grease, smoke, fumes, noxious odors, gases, and all types of weather and temperature conditions; work and/or walk on various types of surfaces including slippery or uneven surfaces and rough terrain. Work schedule is 9/80 with alternating Fridays off in a biweekly period. Work environment is both formal and informal, team oriented, having variable tasks, pace, and pressure. Work is primarily performed indoors in office and in meeting rooms.

Physical: Primary functions require sufficient physical ability to work in an office setting and operate office equipment. CONTINUOUS sitting and upward and downward flexion of neck; fine finger dexterity; light to moderate finger pressure to manipulate keyboard, equipment controls, and office equipment; pinch grasp to manipulate writing utensils. FREQUENT side-to-side turning of neck, walking, standing, bending, stooping, pushing/pulling, and twisting at waist; moderate wrist torque to twist equipment knobs and dials; lifting objects weighing up to 20 lbs. from below waist to above shoulders and transporting distances up to 50 yards. OCCASIONAL squatting, kneeling, and reaching above and at shoulder height; moderate grasp to manipulate reference books and manuals; lifting objects weighing 20-35 lbs. from below waist to above shoulders and transporting distances up to 50 feet.

Vision: See in the normal visual range with or without correction; vision sufficient to read computer screens and printed documents and to operate equipment.

Hearing: Hear in the normal audio range with or without correction.

Date: April 2003
Johnson & Associates