CODE ENFORCEMENT ASSOCIATE

Class specifications are intended to present a descriptive list of the range of duties performed by employees in the class. Specifications are not intended to reflect all duties performed within the job.

SUMMARY DESCRIPTION

Under general direction, performs a variety of administrative and analytical duties in support of assigned City ordinances 2006-28; designs, develops, implements, inspects, and monitors assigned programs and projects; compiles and analyzes data, and makes appropriate recommendations based on analysis; prepares various reports to improve the efficiency and effectiveness of operations; and performs a variety of complex and responsible tasks relative to assigned area of responsibility.  Incumbents perform duties in support of the code enforcement division and the storm water management division, and receive direction from the division’s respective supervisors.

REPRESENTATIVE DUTIES

The following duties are typical for this classification. Incumbents may not perform all of the listed duties and/or may be required to perform additional or different duties from those set forth below to address business needs and changing business practices.

• Responsible for receipt, review, approval and denial of shopping cart containment plans.
• Tracks store plans to ensure that all stores in the City with shopping carts submit a plan.
• Answers questions from the community and City staff regarding the ordinance and applicable laws.
• Monitors stores to ensure that approved plans are implemented; including stores who report that they do not have carts remain in that status or update their plan with the City.
• Collection of statistical information from cart owners and analysis to determine if approved plans are effective.
• Impounding of abandoned carts per the regulations set out in this memorandum.
• Notification to cart owners within 24 hours of the impounding per City procedures.
• Tracking of when carts are impounded and retrieved.
• Collection and tracking of fees and fines when appropriate.
• Sale of, or destruction of, carts not appropriately marked or not picked up within applicable time limits.
• Statistical analysis of carts impounded, length of storage, ownership, fees and fines collected, and carts destroyed.
• Works with the City Attorney’s Office to find the best course of action for cart owners who fail to meet the requirements set forth in the Shopping Cart Regulations Article.
• Participates in the inspection, enforcement, pollution prevention, and data management activities of the Storm Water Program.
• Assists in monitoring industrial and commercial facilities for compliance with state and federal mandates and local ordinances as assigned; assists in performing biannual inspections for the industrial waste program; assists in inputting data related to program activities.
• Investigates complaints received regarding alleged violations of waste discharge standards, including possible illicit discharges into the storm water conveyance system.
• Prepares notices of violation and compliance schedules in cooperation with violators; prepares and maintains records of investigations and actions taken.
• Assists Code Enforcement and Business License staff as needed on varied assignments.
• Performs related duties as required.

QUALIFICATIONS

The following generally describes the knowledge and ability required to enter the job and/or be learned within a short period of time in order to successfully perform the assigned duties.

Knowledge of:

• Operational characteristics, services, and activities of assigned program area.
• Principles and practices of program development, implementation, and administration.
• Pertinent federal, state, and local laws, codes, and regulations.
• Principles and practices specific to area of assignment.
• Terminology used in area of assignment.
• Recent developments, research methods, current literature, and sources of information related to assigned programs and service areas.
• Organization and operation of municipal government.
• Principles and practices of program development and administration.
• Methods of analyzing, evaluating, and modifying administrative procedures.
• Methods and techniques of data collection, research, and report preparation.
• Principles and applications of critical thinking and analysis.
• Principles of business letter writing.
• Modern office procedures, methods, and equipment including computers and supporting applications.
• Principles and practices of record keeping and records management.
• English usage, spelling, grammar, and punctuation.

Ability to:

• Plan, organize, direct, coordinate, administer, and evaluate assigned programs or projects.
• Perform a full range of responsible advanced professional level analytical, programmatic, and administrative duties in support of assigned programs, functions, and/or department involving the use of independent judgment and personal initiative.
• Recommend and implement goals, objectives, policies, and procedures for providing assigned program services and activities.
• Conduct accurate and thorough research and prepare clear, complete, accurate, and concise analysis, reports, and recommendations.
• Understand, interpret, and apply general and specific administrative and departmental policies and procedures as well as applicable federal, state, and local policies, laws, and regulations.
• Analyze, assess, and address community and organizational needs related to the assigned program area and recommend plans for modifying or extending services, programs, and activities to meet community and/or organizational needs and requirements.
• Establish and maintain various data collection, record keeping, tracking, filing, and reporting systems.
• Organize and prioritize multiple assignments.
• Analyze problems, identify alternative solutions, project consequences of proposed actions, and implement recommendations in support of goals.
• Understand the organization and operation of the assigned department, other City departments, and outside agencies as necessary to assume assigned responsibilities.
• Operate and use modern office equipment including a computer and various software packages.
• Work under steady pressure with frequent interruptions and a high degree of public contact by phone or in person.
• Develop and maintain effective interdepartmental coordination.
• Facilitate, develop, and work with teams and groups on various programs and projects and to create partnerships and coalitions.
• Respond tactfully, clearly, concisely, and appropriately to inquiries from the public, City staff, or other agencies on sensitive issues in area of responsibility.
• Represent the City in a professional manner when working with boards, community groups, and the general public.
• Exercise independent judgment within established policy guidelines.   
• Demonstrate an awareness and appreciation of the cultural diversity of the community.
• Communicate clearly and concisely, both orally and in writing.
• Establish and maintain effective working relationships with those contacted in the course of work.

Education and Experience Guidelines - Any combination of education and experience that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be:

Education/Training: Equivalent to the completion of the twelfth grade supplemented by specialized training and/or college level course work related to area of assignment.

Experience: Experience: Two years of experience performing general administrative and program coordination work in similar types of programs or technical area to which assigned.

License or Certificate - Possession of an appropriate, valid driver’s license.

PHYSICAL DEMANDS AND WORKING ENVIRONMENT

The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.

Environment: Exposure to heat and humidity working outdoors; temperature swings from indoor air-conditioning to outdoors; extreme noise at industrial sites; mechanical and radiation hazards at industrial sites; electrical hazards of electrical wiring; explosive hazards; fumes and odors of gases and exhaust; dust of households, storage spaces and environment; toxic chemicals and waste.  Work schedule is 80-hour work periods, with unscheduled breaks and lunch periods.  Overtime may occasionally be required based on workload.  Work is performed both in the office and in the field at various residential, commercial and public buildings, as well as vacant land.  Work setting is informal, team-oriented, having variable tasks.  Work is frequently fast-paced and high pressure.

Physical: CONTINUOUS sitting, reaching below shoulder level, downward flexion of neck.  FREQUENT walking, stationary standing, side-to-side turning of neck; transporting objects weighing up to 10 lbs.; light grasp and finger press and pinch to manipulate office equipment, writing materials and computer keyboard.  OCCASIONAL bending, stooping, squatting, climbing, reaching above and at shoulder level, kneeling, pushing/pulling, twisting at waist, upward flexion of neck; lifting objects weighing up to 10 lbs. from below waist to above shoulder level; moderate handling and fine finger dexterity to manipulate equipment; power grasp to handle equipment and materials; twisting wrist to manipulate tools.  INFREQUENT crawling, balancing above ground; lifting objects weighing 11-25 lbs. from below waist to above shoulder level; lifting objects weighing 26-50 lbs.

Communication: VISION (may be correctable) to observe conditions in performing inspections and investigations, driving.  HEARING of personal and telephone conversations with citizens, alarms and warning devices.  SPEAKING to communicate with citizens in person and by telephone.  WRITING or other method of recording field notes of inspection observations and activities.  READING of codes, regulations and ordinances, training materials, documents in conducting research.

Date: December 2006
Developed by HR/City Attorney/Code Enforcement

Revised: July 2010
MH/Department