BUILDING MAINTENANCE SUPERINTENDENT

Class specifications are intended to present a descriptive list of the range of duties performed by employees in the class. Specifications are not intended to reflect all duties performed within the job.

SUMMARY DESCRIPTION

Under administrative direction, oversees, supervises, and coordinates Building Maintenance Unit activities and operations within the Maintenance Division of the Public Works Department; coordinates assigned activities with other units, divisions, outside agencies, and the general public; and provides highly responsible and complex staff assistance to the Deputy Director of Public Works/Maintenance Operations and the Assistant Director of Public Works/Maintenance and Operations.

REPRESENTATIVE DUTIES

The following duties are typical for this classification. Incumbents may not perform all of the listed duties and/or may be required to perform additional or different duties from those set forth below to address business needs and changing business practices.

• Assumes responsibility for the services and activities of the Building Maintenance Unit within the Maintenance Division of the Public Works Department including coordination of City staff and outside contractors performing facility repairs, facility improvements, and custodial functions.
• Coordinates the organization, staffing, and operational activities for the Building Maintenance Unit.
• Participates in the development and implementation of goals, objectives, policies, and priorities; recommends and implements resulting policies and procedures.
• Identifies opportunities for improving service delivery methods and procedures; identifies resource needs; reviews with appropriate management staff; implements improvements.
• Directs, coordinates, and reviews the work plan for Building Maintenance Unit services and activities; establishes priorities of work orders; assigns work activities and projects; monitors work flow; reviews and evaluates work products, methods, and procedures; ensures the provision of quality maintenance and repair services while meeting the City’s and public needs with the available budget; meets with staff to identify and resolve problems.
• Coordinates the work of contractors; defines scope of work; obtains quotes; prepares contracts; approves payments.
• Selects, trains, motivates, and evaluates assigned personnel; provides or coordinates staff training; works with employees to correct deficiencies; implements discipline and termination procedures.
• Oversees safety programs for assigned sections and work groups; assists with action planning for safety programs; responds to workers’ compensation issues.
• Participates in the development and administration of assigned unit budget; forecasts funds needed for staffing, equipment, materials, and supplies; monitors and approves expenditures; recommends adjustments as necessary.
• Evaluates the effectiveness of the City’s building maintenance preventive maintenance program and adjusts the program as needed.
• Periodically inspects the condition of City facilities and initiates corrective measures as necessary.
• Ensures efficient energy utilization by City buildings; performs energy audits; develops plans to improve energy efficiency.
• Provides staff assistance to the Deputy Director of Public Works/Maintenance Operations and the Assistant Director of Public Works/Maintenance and Operations; conducts a variety of studies and investigations; develops and recommends modifications to building maintenance programs, policies, and procedures as appropriate; informs higher level management staff on issues requiring input and/or consent in a timely manner.
• Directs the development and implementation of plans and programs to improve the efficiency of maintenance operations including cost control programs, staff utilization studies, and work method improvements.
• Oversees and participates in the maintenance of records and related documentation; prepares performance and other reports detailing building maintenance workload and activities.
• Coordinates building maintenance activities with those of other units, divisions, and outside agencies and organizations; resolves sensitive and controversial issues.
• Assists departments in the development and management of major and minor improvement projects for City facilities.
• Serves as staff on a variety of boards, commissions, and committees; prepares and presents staff reports and other necessary correspondence.
• Attends and participates in professional group meetings; stays abreast of new trends and innovations in the field of building maintenance.
• Responds to and resolves citizen and staff inquiries, concerns, and complaints in a timely and effective manner.
• Performs related duties as required.

QUALIFICATIONS

The following generally describes the knowledge and ability required to enter the job and/or be learned within a short period of time in order to successfully perform the assigned duties.

Knowledge of:

• Operational characteristics, services, and activities of a building maintenance program including preventative maintenance, facility repairs, facility improvements, and custodial functions.
• Principles and practices of program development and administration.
• Principles and practices of municipal budget preparation and administration.
• Principles of supervision, training, and performance evaluation.
• Current methods, terminology, equipment, tools, and materials used in the maintenance, repair, and construction of building structures and systems.
• Operation of electrical, electromechanical, solid state, and computerized electrical systems.
• Operation of heating, ventilating, and air conditioning equipment.
• Maintenance management systems.
• Theory and operation of automatic control equipment.
• Mathematical principles.
• Pertinent federal, state, and local codes, laws, and regulations including applicable building codes and ordinances.
• Types and level of maintenance and repair activities generally performed in a building maintenance program.
• Principles and practices of record keeping and report preparation.
• Occupational hazards and standard safety precautions.
• Office procedures, methods, and equipment including computers and applicable software applications such as word processing, spreadsheets, and databases.

Ability to:

• Oversee and participate in the management of a building maintenance program including preventative maintenance, facility repair, facility improvement, and custodial functions.
• Supervise, direct, and coordinate the work of lower level staff.
• Select, train, and evaluate staff.
• Participate in the development and administration of unit goals, objectives, and procedures.
• Research, analyze, and evaluate new service delivery methods and techniques.
• Prepare and administer program budgets.
• Analyze problems, identify alternative solutions, project consequences of proposed actions and implement recommendations in support of goals.
• Interpret and apply federal, state, and local policies, laws, and regulations.
• Ensure adherence to safe work practices and procedures.
• Estimate time, material, and labor costs for maintenance and repair projects.
• Compile data, maintain records and files, and participate in the preparation of clear and concise reports.
• Oversee and participate in the provision of a high level of customer service to internal and external customers.
• Respond to requests and inquiries from the general public; tactfully and courteously represent the Public Works Department during public contacts.
• Read and interpret maps, plans, sketches, schematics, diagrams, and blueprints.
• Operate office equipment including computers and supporting word processing, spreadsheet, and database applications.
• Demonstrate an awareness and appreciation of the cultural diversity of the community.
• Communicate clearly and concisely, both orally and in writing.
• Establish and maintain effective working relationships with those contacted in the course of work.

Education and Experience Guidelines - Any combination of education and experience that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be:

Education/Training: An Associate’s degree from an accredited college or university with major course work in construction technology, business administration, or a related field, with specialized training in building maintenance and repair.

Experience: Six years of responsible experience in a building maintenance program including two years of administrative and supervisory responsibility.

License or Certificate - Possession of an appropriate, valid driver’s license.

PHYSICAL DEMANDS AND WORKING ENVIRONMENT

The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.

Environment: Standard office setting with some travel from site to site. Some exposure to noise, dust, grease, smoke, fumes, noxious odors, gases, and all types of weather and temperature conditions; work and/or walk on various types of surfaces including slippery or uneven surfaces and rough terrain. Work schedule is 9/80 with alternating Fridays off in a biweekly period. Work environment is both formal and informal, team oriented, having variable tasks, pace, and pressure.

Physical: Primary functions require sufficient physical ability to work in an office setting and operate assigned vehicle and office equipment. CONTINUOUS sitting and upward and downward flexion of neck; fine finger dexterity; light to moderate finger pressure to manipulate keyboard, equipment controls, and office equipment; pinch grasp to manipulate writing utensils. FREQUENT side-to-side turning of neck, walking, standing, bending, stooping, pushing/pulling, and twisting at waist; moderate wrist torque to twist equipment knobs and dials; lifting objects weighing up to 20 lbs. from below waist to above shoulders and transporting distances up to 50 yards. OCCASIONAL squatting, kneeling, and reaching above and at shoulder height; moderate grasp to manipulate reference books and manuals; lifting objects weighing 20-35 lbs. from below waist to above shoulders and transporting distances up to 50 feet.

Vision: See in the normal visual range with or without correction; vision sufficient to read computer screens and printed documents and to operate equipment.

Hearing: Hear in the normal audio range with or without correction.

Date: April 2003
Johnson & Associates